Dynamic Due Dates
Track what matters. Don’t let your end users destroy your time to resolution. Track the net time it takes your administrators to resolve a ticket, without including end-user delays.
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Google Apps User Repository
Easily and automatically sync SysAid user management with Google Apps users.
Shopping Cart
Boost your user satisfaction and self-service adoption by providing an amazing online marketplace experience. The shopping cart will display pricing, quantity, and images of the items.
Watcher Feature – Basic
Subscribe end users to other users’ tickets, freeing up admin time spent on manual notifications. Also advantageous for users, so they can keep tabs on tickets that a colleague opened and CC’d them.
SSO Connector
Use SysAid’s SSO Connector add-on to configure multiple Office 365 SSO domains for their SysAid account
Google Apps User Repository
Easily and automatically sync SysAid user management with Google Apps users.
Shopping Cart
Boost your user satisfaction and self-service adoption by providing an amazing online marketplace experience. The shopping cart will display pricing, quantity, and images of the items.
Watcher Feature – Basic
Subscribe end users to other users’ tickets, freeing up admin time spent on manual notifications. Also advantageous for users, so they can keep tabs on tickets that a colleague opened and CC’d them.
SSO Connector
Use SysAid’s SSO Connector add-on to configure multiple Office 365 SSO domains for their SysAid account
Google Apps User Repository
Easily and automatically sync SysAid user management with Google Apps users.
Shopping Cart
Boost your user satisfaction and self-service adoption by providing an amazing online marketplace experience. The shopping cart will display pricing, quantity, and images of the items.
Watcher Feature – Basic
Subscribe end users to other users’ tickets, freeing up admin time spent on manual notifications. Also advantageous for users, so they can keep tabs on tickets that a colleague opened and CC’d them.
