OpenAM
Single sign-on to SysAid via OpenAM
Free
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Overview
SysAid’s integration with OpenAM provides you with a single sign-on (SSO) solution for your end users, allowing them to authenticate into SysAid using their OpenAM credentials.
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Main Features
- Ability to authenticate into SysAid application using OpenAM credentials
- The option to create new users based on the details received from OpenAM
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Benefits
- Simplify the login to SysAid for your end users by using their OpenAM account
- Single sign-on into SysAid if you have an active session with your OpenAM account
- The ability to register new users with their OpenAM account details
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*In case you decide to install the integration which we do not provide our support, you hereby acknowledge and agree that you install and maintain such integration on your sole responsibility and that SysAid will have no responsibility, nor liability, with this regard.
Watcher Feature – Basic
Subscribe end users to other users’ tickets, freeing up admin time spent on manual notifications. Also advantageous for users, so they can keep tabs on tickets that a colleague opened and CC’d them.
Watcher Feature – Advanced
Take your ticket 'subscriptions' to the next level. Include every ticket detail your users ever wanted to know.
SSO Connector
Use SysAid’s SSO Connector add-on to configure multiple Office 365 SSO domains for their SysAid account
ADFS SSO
Single-sign-on to SysAid via Microsoft Active Directory Federation Services (ADFS)
