SysAid Professional Services
Get Expert Implementation Assistance
Call on our team of SysAid experts to ensure you absolutely get the most out of our partnership from the beginning. Get up and running fast with the SysAid Professional Services team to help you quickly achieve exactly what you need from your solution. We’ll personally work with you to identify your unique needs, tailor potent solutions and then assist you throughout an implementation plan from start to finish.
OFF-SITE HOURS INCLUDE:
- Kick-Off Meeting
- Building Implementation Plan
- Email, LDAP, User Management
- Service Desk, Asset Management
- Service Level Management
- Reporting
- ITIL Package
- Special Projects
- Kick-Start Course
- Smooth GenAI adoption
- GenAI roadmap deployment planning and readiness assessment
- SysAid Copilot setup, customization and configuration
- Fine-tuning the model and enhance data integrity
- GenAI change management assistance
- GenAI success metrics and regular check-ins
OFF-SITE TIME PACKAGES:
Each Professional Service hour costs less and less with each higher time package. Simply choose a time package that you estimate you may need now and for the future:
- Individual Hour(s)
- 10 Hours
- 20 Hours
- 50 Hours – (Most Popular)
- 100 Hours
ON-SITE PROFESSIONAL SERVICES:
SysAid Professional Service experts will also visit your location(s) to work with you one-on-one*. We’ll perfectly implement your solution, define your configuration needs and elegantly configure your settings. Our SysAid specialists will also help you develop strategies to handle your daily tasks more effectively and to achieve your long-term goals regarding your service desk, ITSM and much more.
* US and Canada, Australia and Asia – minimum 5 days. Europe – minimum 3 days.
