IT Service Automation

Best HaloITSM Alternative

Looking for a cost-effective ITSM with free implementation and better support? See how SysAid outranks HaloITSM!

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Sysaid

HaloITSM

Incident and problem management
92
Incident and problem management
82
Support Rating
86
Support Rating
77
Self-service tools
88
Self-service tools
77
ITSM asset management
90
ITSM asset management
87
Change Management
91
Change Management
86

Why Choose SysAid?

NHS

Low Cost of Ownership and Predictable Pricing

Enjoy an enterprise grade, robust platform without exceeding budget constraints. DIY customizations means no professional services required.

Fast and Free Implementation

Rapidly deploy SysAid’s ITSM solution without the need for extensive infrastructure setup, hardware investments and extra fees.

Resolve Incidents Faster

Tickets are routed to the right hands and admins get more information to help them. Admins can use workflows to automate approvals from within Microsoft Teams.

Automate More and Boost Productivity

More automation, less repetition will boost productivity making service delivery breezy and seamless.

Increase Organization Wide Adoption

Faster service leads to faster adoption and leaves you room for digital transformations across the organization.

Seamless Experience for Admins and End Users

Improve agent and employee experience by providing a high level of support, and tools to enable them to self-solve their own issues and requests.

You’re in Good Company

5,000+ Organizations Partner With SysAid for Their ITSM Solution

ikea
Coca Cola Logo
adobe group
Black and white logo of "ITSM Software" with bold, block-style lettering and a distinctive angular design element on the left.
Logo of north york general featuring a grid of blue and orange squares next to the hospital's name in gray and blue text.
Logo of ITSM Software featuring a bold red background with white letters and a blue underline.

What our customers are saying

General Cable logo

“We now have insight into all activities from a single application!”

Chi Cheng Chu

More efficient IS support directly impacts the hospital’s core business – patient care.

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