Thank you for taking your time and reporting it to us. We take this very seriously.
To be quick and efficient with our response, please make sure that your report includes:
- a location the vulnerability was discovered and your assessment of the potential impact of exploitation
- a detailed description of the steps needed to reproduce the vulnerability (proof of concept scripts or screenshots are helpful)
Please send your reports to – vulnerabilities@sysaid.com
Existing customers? Please report via SysAid Customer Care (www.sysaid.com/support)
Once the report was submitted, we’ll let you know that we’re on it within 5 business days.
As soon as a fix has been confirmed, tested, and delivered to our clients – we’ll confirm the existence of the vulnerability to you personally.
SysAid values and appreciates security researchers that do the right thing and help make the world a bit more secure.
Our promise is to always be open to discovering vulnerabilities that were not previously recognized.
