AI-POWERED IT SERVICE MANAGEMENT

ConnectWise Top Alternative

Lack of support and inefficiency got you down? See how SysAid Gen-AI IT Service Management Platform outranks ConnectWise

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SysAid

ConnectWise

Incident and problem management
85
Incident and problem management
47
Likelihood to Recommend
88
Likelihood to Recommend
30
Support Rating
91
Support Rating
45
Usability
89
Usability
74
Performance
91
Performance
10
Likelihood to Renew
91
Likelihood to Renew
76

Why Choose SysAid?

NHS

Low Cost of Ownership and Predictable Pricing

Enjoy an enterprise grade, robust platform without exceeding budget constraints. DIY customizations means no professional services required.

Fast and Free Implementation

Rapidly deploy SysAid’s ITSM solution without the need for extensive infrastructure setup, hardware investments and extra fees.

Resolve Incidents Faster

Tickets are routed to the right hands and admins get more information to help them. Admins can use workflows to automate approvals from within Microsoft Teams.

Automate More and Boost Productivity

More automation, less repetition will boost productivity making service delivery breezy and seamless.

Increase Organization Wide Adoption

Faster service leads to faster adoption and leaves you room for digital transformations across the organization.

Seamless Experience for Admins and End Users

Improve agent and employee experience by providing a high level of support, and tools to enable them to self-solve their own issues and requests.

You’re in Good Company

5,000+ Organizations Partner With SysAid for Their Service Desk Solution

ikea
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adobe group
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Here’s What Our Customers Think

A man with short hair and in a blue shirt, looking directly at the camera, enclosed within a red circular border.
“SysAid has reduced 70% of tickets and the workload for our IT staff”
A man with a shaved head and a beard, wearing a dark shirt, in a circular frame, slightly blurred, looking at the camera.
“SysAid is well suited for most IT departments, and customer services functions with its robust ITSM functions”
Portrait of a young man with slicked-back hair, wearing a gray suit and white shirt, against a blurred indoor background.
“We implemented SysAid successfully with a fast user adoption”
A middle-aged man smiling at the camera, wearing a formal suit, with a blurred christmas tree in the background.
“The end-user portal is easy to navigate and submit tickets, making this transition a lot easier for our customers”
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“SysAid has increased our employee efficiency as end-users can quickly find someone to fix IT issues”
A headshot of a smiling man with short black hair in a blue shirt, encircled by a pink border.
“Every time we require SysAid support, we tend to solve the issues presented quickly”

Start Crushing IT

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