SysAid Recognized by SIIA as Best IT Management Solution

June 29, 2023

SysAid earns industry honors and coveted CODiE Award

[Toronto, Canada] [June 21st, 2023] – SysAid, a leading provider of IT service automation, was named the best IT Management Solution of 2023 as part of the annual SIIA CODiE Awards.  The prestigious CODiE Awards recognize the companies producing the most innovative Business Technology products across the country and around the world.

“We are honored to accept CODIE’s distinction for Best IT Management Solution,” said Ronit Amitay, VP Product at SysAid. “SysAid’s vision is a future where AI is the driving force behind IT Service Management and our roadmap is strategically aligned to embrace the revolution.”

SysAid’s recognition in the 2023 CODiE Awards follows its earlier accolade by SIIA in 2020, as well as multiple other industry-wide recognitions including the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms, 2023 Gartner® Peer Insights™ Customers’ Choice, and most recently the Enterprise Service Management Landscape, Q2 2023 report by Forrester.

“The 2023 Business Technology CODiE Award Winners maintain the vital legacy of the CODiEs in spotlighting the best and most impactful apps, services, and products serving the business tech market.”, said SIIA President Chris Mohr. “We are so proud to recognize this year’s honorees – the best of the best! Congratulations to all of this year’s CODiE Award winners!”

The Software & Information Industry Association (SIIA), the principal trade association for the software and digital content industries, announced the full slate of CODiE winners during a virtual winner announcement. Awards were given for products and services deployed specifically for education and learning professionals, including the top honor of the Best Overall Business Technology Solution.

A SIIA CODiE Award win is a prestigious honor, following rigorous reviews by expert judges whose evaluations determined the finalists. SIIA members then vote on the finalist products, and the scores from both rounds are tabulated to select the winners.

Details about the winning products can be found at https://siia.net/codie/celebrate-finalists/

 

About the CODiE Awards

The SIIA CODiE Awards is the only peer-reviewed program to showcase business and education technology’s finest products and services. Since 1986, thousands of products, services and solutions have been recognized for achieving excellence. For more information, visit siia.net/CODiE.

 

About SysAid

SysAid is a service automation company that provides software for IT teams to control all aspects of service management. From ticket sorting through workflows that eliminate the need for manual repetitive tasks, and empowerment of users to resolve common IT issues. SysAid service automation enables faster service, lighter workloads and a smoother experience for agents and users alike. And beyond IT, wherever there is a service—from HR to Procurement—SysAid makes things run smarter. With over 5,000 customers, SysAid partners with organizations ranging from small businesses to Fortune 500 enterprises across 140 countries. For more information, please visit www.sysaid.com

Media Contact: sarah.libi@sysaid.com

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