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Ready to turbocharge your ITSM with AI in 2024?
Unleash your productivity potential with SysAid Copilot – cutting edge generative AI-powered capabilities.
- Future-proof your ITSM with AI: Understand the foundation of generative AI, how it works, and where it can best be applied for superior service management.
- Dive deep into SysAid Copilot: Witness the AI revolution first hand with a guided tour of our AI Chatbot, immerse into meaningful AI Insights with us, and see what we have in store for you on our AI roadmap.
- Unlock AI Successes: Hear how SysAid Copilot has had a real-world impact on IT teams; helping to skyrocket their productivity, crush MTTR, and accelerate efficiency.
Put AI to work for you!
What’s on the agenda?
- What Powers SysAid Copilot – Let’s take a look “under the hood” to understand the technology that powers SysAid Copilot. We will discuss what are Large Language Models (LLMs) and understand how they work.
- How to Get Started with the AI Chatbot – In this part of the session, we will provide step-by-step guidance on how to set up and start using the AI Chatbot. We will cover the following areas:
- General Settings, including Guardrails
- Data Pool
- Monitor & Fine Tune
- AI Usage Dashboard
- Enabling the AI Emailbot
- Enabling the AI Intelligent Categorization (escalation rule)
- SysAid Copilot Product Roadmap – Discover the inspiring and innovative new features that we have planned for SysAid Copilot this year.
- Q&A – Have questions? We’ve got answers. Ask our AI product experts any questions that you may have about SysAid Copilot.
