Azure Devops
Create new SysAid requests for new Azure DevOps work items
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Overview
Stay up to date with the latest features and bug fixes in your IT team’s daily workflow using this integration. Once activated, this integration automatically creates a new SysAid ticket for every new Azure DevOps work item as soon as it is generated and meets a predefined criteria.
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Main Features
- Automatically generate a new SysAid ticket for new Azure DevOps work items.
- Automatically generate a new Azure DevOps work item from an approved Change management process in SysAid.
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Benefits
- Keep your support teams updated with the relevant features and bugs released by your Devops teams by creating Changes and Problems in SysAid accordingly.
- Allow to connect Incidents or Requests issues to relevant releases done by devops.
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Use Cases
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Azure DevOps work items
Create new SysAid requests for new Azure DevOps work items
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Azure DevOps for SysAid service records
Create Azure DevOps work items for new SysAid service records
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