Okta
Create Okta users for new service records in SysAid
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Overview
Automate your onboarding process to automatically provision an Okta user based on onboarding new service records in SysAid.
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Main Features
- Provision a new Okta user based on a SysAid Onboarding request ticket.
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Benefits
- Operational Efficiency: Automating user provisioning reduces manual work for IT staff, speeds up the process, and minimizes errors.
- Enhanced User Experience: New employees get immediate access to necessary tools, improving productivity and satisfaction from day one.
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Use Cases
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Service creation
Create Okta users for new service records in SysAid
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Subscribe/Mentions Activities
Turn a ticket into a “feed” to automatically keep admins up-to-date on relevant ticket updates.
Asset Warranty
This Integration allows you to track Asset Warranty information directly in SysAid, so you can manage it efficiently, perform proactive maintenance and reduce the risk of human error.
