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Google Chat

Receive Google chat notifications for new tickets that meet a defined criteria.

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  • Version

    Available from SysAid 24.2.30

  • Sysaid edition

    SysAid ITSM

  • Price

    Free

  • Delivery

    Via Zapier template

  • Overview

    Stay up to date to make sure you are aware of the important incoming tickets that matter to you. Setup this integration to receive Google Chat notifications for new tickets that meet a defined criteria.

  • Main Features

    • Google Chat Notifications: The integration allows users to receive notifications in Google Chat for new tickets created in SysAid.
    • Criteria-Based Notifications: Notifications are sent for tickets that meet a specific, defined criteria set by the user.
  • Benefits

    • Timely Awareness: By receiving immediate notifications in Google Chat, users can stay up to date with important incoming tickets, ensuring they can respond promptly.
    • Prioritized Information: Criteria-based notifications ensure that only relevant and important tickets are highlighted, allowing for better prioritization and management of tasks.
    • Use Cases
      • Ticket creation

        Receive Google chat notifications for new tickets that meet a defined criteria.

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