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New Relic

Create a new SysAid ticket when a new alert in New Relic is created.

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  • Version

    Available from SysAid 24.2.30

  • Sysaid edition

    SysAid ITSM

  • Price

    Free

  • Delivery

    Via Zapier template

  • Overview

    Automatically open incidents in SysAid for new New Relic alerts based on the criteria you set.

  • Main Features

    • Create a ticket in SysAid for a new Pingdom alert that is raised based on the criteria you define.
  • Benefits

    • Immediate Event Triggering: As soon as a new event is detected in New Relic, a new ticket is created in SysAid,.
    • Criteria-Based triggering: You can trigger the creation of tickets only for the events that meet a specific, defined criteria set by the user.
    • Use Cases
      • Ticket creation

        Create a new SysAid ticket when a new alert in New Relic is created.

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