SysAid Copilot for End Users
Provide exceptional support to your end users, employees, and clients. Our generative AI-powered chatbot offers 24/7 assistance in their preferred language, providing an intuitive, conversational experience. Boost customer satisfaction and get everyone back on track faster.
Captivate End Users with an AI Chatbot
Your round-the-clock IT support, always ready to assist end users in their favorite channels.
NEW
Solve Issues with a Snap
A picture truly speaks a thousand words. End users can upload screenshots of errors or photos of faulty products directly through our AI Chatbot or Microsoft Teams. Our Image Analysis delivers actionable insights quickly. No more back-and-forth —just clear answers and faster resolutions.
Create Tickets Effortlessly
Say goodbye to tedious forms and drop-downs. With just one click, AI Intelligent Categorization creates a service record that automatically generates a ticket, filling in details like description and issue category based on the context you’ve shared with the AI Chatbot.
Meet Users Where They Are
Our AI Chatbot seamlessly integrates into your Microsoft Teams workspace, providing instant access to answers, support, and ticket submission. Simply chat with it as you would a colleague, saving time and streamlining your workflow. With its familiar interface, adoption is quick and easy.
Email Support Made Easy
No need for forms or portals. Simply email IT as you normally would, and our AI Emailbot will automatically create a ticket. Enjoy a conversational experience, as the Emailbot instantly addresses your questions with context-sensitive responses, making email support a breeze.
Provide Support in Your Users’ Native Language
End users can submit issues in their native language and get support in the same. It’s all about making support feel personal, easy, and just right.
Enhancing Your User Experience, One Interaction at a Time
SysAid Copilot learns from past interactions and outcomes, constantly improving its responses. Over time, it gets better at anticipating user needs, delivering more accurate support and empowering users to self-serve effectively.
Hear From Our Customers
“The concept of end users being able to ask the AI chatbot questions beyond traditional working hours really appealed to us. It aligns with our commitment to provide continuous support and foster user autonomy.”
Come Play. See the Power.
Join our hands-on workshop to experience the next generation of ITSM.
Deliver exceptional service.
Automagically.
