SysAid-author-Alexander Raif

Alexander Raif

Chief Information Security Officer

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132 Views

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December 18th, 2024

Cybersecurity Considerations When Choosing ITSM: A Deep Dive

IT Service Management (ITSM) platforms have become the backbone of modern organizations, streamlining operations, optimizing workflows, and ensuring seamless service delivery. But this increased reliance on ITSM solutions has also expanded the attack surface, making cybersecurity a critical pillar of any ITSM strategy. Recent examples underscore the vulnerabilities inherent in these platforms. For instance, in...

132 Views

|

December 18th, 2024

Cybersecurity Considerations When Choosing ITSM: A Deep Dive

IT Service Management (ITSM) platforms have become the backbone of modern organizations, streamlining operations, optimizing workflows, and ensuring seamless service delivery. But this increased reliance on ITSM solutions has also expanded the attack surface, making cybersecurity a critical pillar of any ITSM strategy. Recent examples underscore the vulnerabilities inherent in these platforms. For instance, in...

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