SysAid-author-Ilan Hertz

Ilan Hertz

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1335 Views

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December 3rd, 2013

Productivity vs. Security: BYOD Pros and Cons

The debate over whether or not BYOD (bring your own device) is an effective policy focuses on two major issues: productivity and security. Proponents of BYOD stress the fact that allowing employees to use personal devices for business increases productivity immensely. A recent survey of over 500 executives by CIO Insight showed that 63% of...

1085 Views

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November 6th, 2013

5 Techniques IT Departments Are Learning from Apple’s Genius Bar

Frustration, confusion, and a general disconnect all describe the current relationship between many IT departments and business-side employees. However, the concept of the Enterprise Genius Bar is improving the way help desks operate within companies today. The Enterprise Genius Bar is essentially an Apple Genius Bar for the workplace. Within the Apple Genius Bar, customers...

926 Views

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August 12th, 2013

SysAid 9.1 On-Premise Beta is Here!

The excitement level here at SysAid is increasing because we just started the beta season for SysAid 9.1 On-Premise! Beta season is great, as this is the time when we bring out all our hard work and share it with our most enthusiastic and involved users. the SysAid Pathfinders. The SysAid Pathfinder Program enables you...

1054 Views

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April 23rd, 2013

SITS13 in London – Day 1 on the Exhibition Floor

At 9 o’clock this morning we were like busy bees taking care of all the last minute details for our booth opening at SITS13. We really didn’t know what to expect. And then – BOOM – at 9:30 on the dot, it started. Masses of people entered the exhibition floor and came by our booth...

824 Views

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April 3rd, 2013

Come and Meet Us Face-to-Face at the Service Desk Show, 23-24 April in London

Here at SysAid we are in the midst of preparations for the Service Desk & IT Support Show (SITS13) which will be in London’s Earls Court. We are thrilled to meet our customers and all the IT professionals who will attend the show. So what are we planning to do there? So much! First of...

950 Views

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March 6th, 2013

Adopting ITIL Best Practices Into Marketing Processes

Marketing is a mess. This isn’t a secret. The average marketing department needs to take care of marketing materials for internal and external purposes, content creation, advertising, social media, the corporate websites, and so much more. There are many tools around today, which can help the modern marketing professional to bring some order into these...

1335 Views

|

December 3rd, 2013

Productivity vs. Security: BYOD Pros and Cons

The debate over whether or not BYOD (bring your own device) is an effective policy focuses on two major issues: productivity and security. Proponents of BYOD stress the fact that allowing employees to use personal devices for business increases productivity immensely. A recent survey of over 500 executives by CIO Insight showed that 63% of...

1085 Views

|

November 6th, 2013

5 Techniques IT Departments Are Learning from Apple’s Genius Bar

Frustration, confusion, and a general disconnect all describe the current relationship between many IT departments and business-side employees. However, the concept of the Enterprise Genius Bar is improving the way help desks operate within companies today. The Enterprise Genius Bar is essentially an Apple Genius Bar for the workplace. Within the Apple Genius Bar, customers...

1054 Views

|

April 23rd, 2013

SITS13 in London – Day 1 on the Exhibition Floor

At 9 o’clock this morning we were like busy bees taking care of all the last minute details for our booth opening at SITS13. We really didn’t know what to expect. And then – BOOM – at 9:30 on the dot, it started. Masses of people entered the exhibition floor and came by our booth...

950 Views

|

March 6th, 2013

Adopting ITIL Best Practices Into Marketing Processes

Marketing is a mess. This isn’t a secret. The average marketing department needs to take care of marketing materials for internal and external purposes, content creation, advertising, social media, the corporate websites, and so much more. There are many tools around today, which can help the modern marketing professional to bring some order into these...

926 Views

|

August 12th, 2013

SysAid 9.1 On-Premise Beta is Here!

The excitement level here at SysAid is increasing because we just started the beta season for SysAid 9.1 On-Premise! Beta season is great, as this is the time when we bring out all our hard work and share it with our most enthusiastic and involved users. the SysAid Pathfinders. The SysAid Pathfinder Program enables you...

824 Views

|

April 3rd, 2013

Come and Meet Us Face-to-Face at the Service Desk Show, 23-24 April in London

Here at SysAid we are in the midst of preparations for the Service Desk & IT Support Show (SITS13) which will be in London’s Earls Court. We are thrilled to meet our customers and all the IT professionals who will attend the show. So what are we planning to do there? So much! First of...

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