What is Agentic AI? Transforming ITSM Through Intelligent Automation
IT Service Management (ITSM) is becoming increasingly intricate as organizations grapple with accelerated digital transformation, growing system complexities, and rising demands. Amid this evolution, a new technological paradigm is emerging to address these challenges head-on: Agentic AI. This innovative approach signifies more than a technological upgrade. It represents a shift in how IT teams operate,...
