Sofia Skubiy Archives

ABOUT

With over 11 years at SysAid, Sofia has championed product innovation. Her journey began in Customer Success, building a deep understanding of user needs. She transitioned to Professional Services, implementing solutions that optimized operations and user experience. Her diverse background, including development experience, fuels their passion for solving complex problems and crafting products that adapt to ever-changing user demands. When not leading product strategy, Sofia enjoys traveling and gardening.

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December 12th, 2024

AI-Powered Asset Management: A Game-Changer for IT Departments

Most IT organizations are under pressure to better meet business needs. This pressure can relate to increased service quality and velocity, innovation, or cost reduction. Thankfully, artificial intelligence (AI) capabilities, and generative AI (GenAI) in particular, will help by improving employee capabilities and the business operations and outcomes they contribute to. Please keep reading to...

Chat interface discussing James Smith's laptop warranty ending on January 1, 2026. Use ITAM for proactive asset management. - SysAid

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May 26th, 2024

Overcome Asset Warranty Chaos: 6 Best Practices for Effective Management

Keeping your IT equipment running smoothly is crucial, and warranties are supposed to be your safety net. But between complex terms, expiring dates, and a claim process that feels like a maze, managing warranties can become a real headache for IT professionals. This blog post cracks the code on warranty management, offering 6 best practices...