AI-Powered IT Service Management

Freshservice Top Alternative

Stop Compromising on Basic AI Capabilities. Try SysAid’s Next-gen IT Platform, Where Generative AI Capabilities are Seamlessly Integrated Into Every Aspect of IT Service Management!

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SysAid

Freshservice

Incident and problem management
88
Incident and problem management
79
ITSM asset management
86
ITSM asset management
76
Support Rating
92
Support Rating
81
Change management
88
Change management
79
Self-service tools
91
Self-service tools
84
ITSM reports and dashboards
88
ITSM reports and dashboards
81

Don’t Settle For Freshservice Basic AI

Copilot AI Capabilities

SysAid Copilot AI capabilities are leading the market with advanced functions – allowing employees to get back into their flow of work, faster

Fully Customizable Interface

Don’t change the way you work. Make SysAid work for you by tailoring your service desk–including views, templates, forms and dashboards– to meet your specific preferences and needs.

Extensive Data Pool

Train the AI Chatbot for End Users on a knowledge from a variety of data sources – internal, and verified external, including PDF, CSV and DOC files

You’re in Good Company

5,000+ Organizations Partner With SysAid for Their ITSM Solution

ikea
Coca Cola Logo
adobe group
Black and white logo of "ITSM Software" with bold, block-style lettering and a distinctive angular design element on the left.
Logo of north york general featuring a grid of blue and orange squares next to the hospital's name in gray and blue text.
Logo of ITSM Software featuring a bold red background with white letters and a blue underline.

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