SysAid Remote Desktop
SysAid Remote Desktop (or My Desktop) provides all employees, not just IT,
with secure remote access to their PCs from any device with an internet or intranet connection.
100% Secure Connections
SysAid Remote Desktop uses advanced encryption capabilities to ensure complete security of all data whether access is from an end user’s home computer, mobile device, or even a public network. When using SysAid Remote Desktop, end users remotely control their work computers without connecting to the corporate network. All communication is by secure SSL HTML 5, so both the user’s data and the corporate network are protected.
Permission-Based
With SysAid Remote Desktop you have full control over who can access this feature either by granting permission on an individual basis or by using the SysAid Auto-Match feature. The end users’ workstations require that the SysAid Agent be installed and that access is via a desktop with an HTML 5 compatible web browser. Since you need to install the SysAid Agent for IT asset management, and all computers and smartphones come with a web browser, unless your end users are using very old browsers, there is no additional software to install.
Fully Auditable
All SysAid Remote Desktop activity is logged, giving you a complete and detailed usage history plus the ability to audit it. The detailed audit log shows you all activities in SysAid Remote Desktop including assignments of computers to end users, all initialized remote desktop sessions, and any remote desktop sessions terminated by IT administrators.
Firewall-Friendly
SysAid Remote Desktop works seamlessly with your existing firewall system, without any special configuration requirements. If one of your end users is away for the weekend and needs to make an emergency change to a PowerPoint presentation for Monday, it’s no problem – they can use any computer to connect to the data via SysAid Remote Desktop.
One-Click Configuration
SysAid Remote Desktop’s Auto-Match feature uses a smart algorithm to pair users to the computers they use most, which means that it takes just one click to match users to their assets. SysAid customers find it a huge time-saver, and of course you can manually edit the matching results as needed.
Get One Free Channel With Your Package – Then Grow as You Go
SysAid Remote Desktop is only a small additional cost over your current SysAid license and with concurrent user licensing, it’s also very easy to plan how many remote desktop licenses you need. You receive one free channel with your SysAid package, then decide if you want to add more channels to suit your organization’s specific needs. Add more channels here.
Frequently Asked Questions
How Secure Is SysAid’s Remote Desktop?
We’re glad you asked! SysAid’s Remote Desktop is 100% secure and uses advanced encryption capabilities to ensure complete data security. This encryption applies if you are using a home computer, mobile phone, or even a public network. All communication is secured by SSL HTML 5, so you can be fully assured that all data and the corporate network are secured.
What Are The Features Of SysAid’s Remote Desktop?
SysAid’s Remote Desktop has many unique features. It is 100% secure and encrypted, protecting your data from anywhere – even a public network. It is also permission-based, meaning you have complete control over who can access certain features. It is also fully auditable, enabling you to access a complete and detailed usage history, and the ability to audit it. On top of that, it is firewall-friendly, working seamlessly with your existing firewall system. Lastly, it features an Auto-Match smart algorithm to pair users to the computers they use the most. This will result in a one-click configuration to match users to the relevant asset.
What If I’m Abroad, And I Need To Urgently Access The Remote Desktop From A Public Computer?
No need to panic, thanks to the firewall-friendly interface, you can connect SysAid Remote Desktop to any computer, without any special configuration requirements. This way, you can easily log on, fix the emergency issue, and log off completely securely, at any time, from anywhere.
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