Google Apps User Repository
Easily and automatically sync SysAid user management with Google Apps users.
Free
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Overview
SysAid’s Google Apps User integration allows you to more efficiently manage the users in your company from one central location, by automatically pulling user data from Google into SysAid. The integration runs these data imports on a schedule that you define; saving time and preventing human error that could occur from manually copying the data.
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Main Features
- Sync user data between Google Apps user Directory and SysAid
- Map fields from Google into SysAid
- Schedule automatic data updates at regular intervals
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Benefits
- Increased Efficiency: No need to spend time inputting user data that already exists in Azure
- Easy User Access to SysAid: Users imported from Google can access SysAid with single sign on via Google Apps SSO (a separate add-on)
SSO Connector
Use SysAid’s SSO Connector add-on to configure multiple Office 365 SSO domains for their SysAid account
Dynamic Due Dates
Track what matters. Don’t let your end users destroy your time to resolution. Track the net time it takes your administrators to resolve a ticket, without including end-user delays.
Watcher Feature – Advanced
Take your ticket 'subscriptions' to the next level. Include every ticket detail your users ever wanted to know.
