Google Chat
Receive Google chat notifications for new tickets that meet a defined criteria.
Free
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Overview
Stay up to date to make sure you are aware of the important incoming tickets that matter to you. Setup this integration to receive Google Chat notifications for new tickets that meet a defined criteria.
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Main Features
- Google Chat Notifications: The integration allows users to receive notifications in Google Chat for new tickets created in SysAid.
- Criteria-Based Notifications: Notifications are sent for tickets that meet a specific, defined criteria set by the user.
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Benefits
- Timely Awareness: By receiving immediate notifications in Google Chat, users can stay up to date with important incoming tickets, ensuring they can respond promptly.
- Prioritized Information: Criteria-based notifications ensure that only relevant and important tickets are highlighted, allowing for better prioritization and management of tasks.
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Use Cases
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Ticket creation
Receive Google chat notifications for new tickets that meet a defined criteria.
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Jira Software – Cloud Service
Easily create and link Jira Issues to SysAid service records, and view all the information from within SysAid.
Asset Warranty
This Integration allows you to track Asset Warranty information directly in SysAid, so you can manage it efficiently, perform proactive maintenance and reduce the risk of human error.
Skype for Business
Contact users via Skype video-calling application directly from a service record.
