Harvest
Create a SysAid ticket from a new Harvest task that is created.
Free
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Overview
Make sure your team works efficiently in one system by automating the creation of tickets in SysAid based on new tasks in Harvest. If you want this automation to only run for specific types of tasks, add a filter step.
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Main Features
- Create a SysAid ticket from a new Harvest task that is created based on a defined criteria.
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Benefits
- Enhanced Efficiency: Automatically creating support tickets in SysAid from Harvest tasks streamlines issue tracking and resolution, saving time and reducing manual effort.
- Improved Team Coordination: This integration ensures all team members stay aligned, enhancing communication and overall productivity.
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Use Cases
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Ticket creation
Create a SysAid ticket from a new Harvest task that is created.
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Mobile for On-Premises
Create, view, add notes, see history, even add attachments across all active incidents and requests – directly from your mobile device.
Microsoft Outlook Calendar
Create a Microsoft calendar event for new tickets created in SysAid that meet a certain criteria
SysAid for Teams (Microsoft Teams)
Employees can create and update tickets from within Microsoft Teams. Admins can seamlessly initiate Microsoft Teams chats and conversations from within a SysAid ticket.
Worksafe App
Use SysAid’s Worksafe app to simplify the process of tracking the status of your workforce as you transition back to the ‘new normal.’
