JotForm
Create SysAid tickets from new Jotform submissions.
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Overview
Integration with JotForm allows automation and seamless creation of tickets in SysAid when a user submits a JotForm. The integration automatically generates a ticket with the fields from the form mapped to ticket fields.
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Main Features
- Create a ticket in SysAid based on a new submission of a form in JotForm that answers a certain criteria.
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Benefits
- Enhanced Efficiency: Automatically creating support tickets in SysAid from Jotform forms submitted, saving time and reducing manual effort.
- Enhanced Customer Support: Ensures all customer queries are addressed promptly, leading to a better support experience.
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Use Cases
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Ticket creation
Create SysAid tickets from new Jotform submissions.
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Microsoft Dynamic 365 CRM
Create a SysAid ticket when a new Case is created in Microsoft Dynamics 365 CRM
Salesforce
Easily manage your support by integrating Salesforce with SysAid through this seamless workflow.
