Mobile for On-Premises
Create, view, add notes, see history, even add attachments across all active incidents and requests – directly from your mobile device.
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Overview
SysAid’s Mobile for On-Premises provides all the mobile capabilities in a fully responsive web application, that suits all Android and iOS devices.
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Main Features
- Create new tickets or requests and access your existing ones, to update them on the go.
- Use the barcode scanner to scan physical devices and also peripheral equipment, create new CIs, or update existing ones – directly into your system.
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Benefits
- Better user experience for admins: Access your tickets anywhere, anytime.
- Enhanced productivity: Easily retrieve, review, and update tickets in the field. No need to wait until you are back at your desk.
- Improved maintenance capabilities: Scan devices on-the-go and update or create relevant CIs
Change Calendar Sync
Manage your change process schedule visually, leading to greater efficiency and organizational transparency.
Jira Software – Cloud Service
Easily create and link Jira Issues to SysAid service records, and view all the information from within SysAid.
