Monday
Create SysAid tickets for new Monday tasks in projects.
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Overview
Integrate monday.com with SysAid to automatically create support tickets for new items, enhancing team productivity and communication.
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Main Features
- Automatically generate support tickets in SysAid whenever a new item is added in monday.com that meets a defined criteria.
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Benefits
- Enhanced Efficiency: Automatically creating support tickets in SysAid from monday.com items streamlines issue tracking and resolution, saving time and reducing manual effort.
- Improved Team Coordination: This integration ensures all team members stay aligned, enhancing communication and overall productivity.
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Use Cases
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Ticket creation
Create SysAid tickets for new Monday tasks in projects.
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Jira Software – Cloud Service
Easily create and link Jira Issues to SysAid service records, and view all the information from within SysAid.
Mobile for On-Premises
Create, view, add notes, see history, even add attachments across all active incidents and requests – directly from your mobile device.
SysAid for Teams (Microsoft Teams)
Employees can create and update tickets from within Microsoft Teams. Admins can seamlessly initiate Microsoft Teams chats and conversations from within a SysAid ticket.
