Monday
Create SysAid tickets for new Monday tasks in projects.
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Overview
Integrate monday.com with SysAid to automatically create support tickets for new items, enhancing team productivity and communication.
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Main Features
- Automatically generate support tickets in SysAid whenever a new item is added in monday.com that meets a defined criteria.
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Benefits
- Enhanced Efficiency: Automatically creating support tickets in SysAid from monday.com items streamlines issue tracking and resolution, saving time and reducing manual effort.
- Improved Team Coordination: This integration ensures all team members stay aligned, enhancing communication and overall productivity.
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Use Cases
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Ticket creation
Create SysAid tickets for new Monday tasks in projects.
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SysAid for Teams (Microsoft Teams)
Employees can create and update tickets from within Microsoft Teams. Admins can seamlessly initiate Microsoft Teams chats and conversations from within a SysAid ticket.
Worksafe App
Use SysAid’s Worksafe app to simplify the process of tracking the status of your workforce as you transition back to the ‘new normal.’
Google Calendar
Create a Google calendar event for new tickets created in SysAid that meet a certain criteria.
Jira Software – Cloud Service
Easily create and link Jira Issues to SysAid service records, and view all the information from within SysAid.
