New Relic
Create a new SysAid ticket when a new alert in New Relic is created.
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Overview
Automatically open incidents in SysAid for new New Relic alerts based on the criteria you set.
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Main Features
- Create a ticket in SysAid for a new Pingdom alert that is raised based on the criteria you define.
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Benefits
- Immediate Event Triggering: As soon as a new event is detected in New Relic, a new ticket is created in SysAid,.
- Criteria-Based triggering: You can trigger the creation of tickets only for the events that meet a specific, defined criteria set by the user.
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Use Cases
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Ticket creation
Create a new SysAid ticket when a new alert in New Relic is created.
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SolarWinds
Automatically generate, update, and close SysAid tickets based on alerts that SolarWinds detects on a given asset in your network.
Chromebook
Easily import and update Chromebook device data from G-Suite to SysAid Asset Management, and display the data in SysAid’s asset inventory.
Microsoft Intune
Easily import and update device data from Microsoft Intune to SysAid Asset Management, and display the data in SysAid’s asset inventory.
TeamViewer Embedded Service
Launch TeamViewer remote control from tickets in SysAid, without the need for a pre-existing TeamViewer account
Change Calendar Sync
Manage your change process schedule visually, leading to greater efficiency and organizational transparency.
Google Apps User Repository
Easily and automatically sync SysAid user management with Google Apps users.
