Office365
Single sign-on to SysAid via Office 365
Free
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Overview
SysAid’s integration with Office 365 provides you with a single sign-on (SSO) solution for your end users, allowing them to authenticate into SysAid using their Office 365 credentials.
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Main Features
- Ability to authenticate into SysAid application using Office 365 credentials
- The option to create new users based on the details received from Office 365
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Benefits
- Simplify the login to SysAid for your end users by using their Office 365 account
- Single sign-on into SysAid if you have an active session with your Office 365 account
- The ability to register new users with their Office 365 account details
Dynamic Due Dates
Track what matters. Don’t let your end users destroy your time to resolution. Track the net time it takes your administrators to resolve a ticket, without including end-user delays.
Watcher Feature – Advanced
Take your ticket 'subscriptions' to the next level. Include every ticket detail your users ever wanted to know.
Subscribe/Mentions Activities
Turn a ticket into a “feed” to automatically keep admins up-to-date on relevant ticket updates.
