Okta
Create Okta users for new service records in SysAid
Free
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Overview
Automate your onboarding process to automatically provision an Okta user based on onboarding new service records in SysAid.
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Main Features
- Provision a new Okta user based on a SysAid Onboarding request ticket.
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Benefits
- Operational Efficiency: Automating user provisioning reduces manual work for IT staff, speeds up the process, and minimizes errors.
- Enhanced User Experience: New employees get immediate access to necessary tools, improving productivity and satisfaction from day one.
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Use Cases
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Service creation
Create Okta users for new service records in SysAid
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Omni Panel
Gain greater efficiency by bringing all communications (notes, attachments, activities, chats, and links) into a single location, in an easy-to-read chronological table.
Dynamic Due Dates
Track what matters. Don’t let your end users destroy your time to resolution. Track the net time it takes your administrators to resolve a ticket, without including end-user delays.
Watcher Feature – Advanced
Take your ticket 'subscriptions' to the next level. Include every ticket detail your users ever wanted to know.
ADFS SSO
Single-sign-on to SysAid via Microsoft Active Directory Federation Services (ADFS)
Database Migrations
Bring your data with you! Migrate your data from your previous ITSM solution, and start benchmarking your performance in SysAid from day 1.
