Site24x7
Create a new SysAid ticket when a new alert in Site247 is generated.
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Overview
Automatically open incidents in SysAid for new alerts generated in Site24x7 based on the criteria you set.
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Main Features
- Create a ticket in SysAid for a new Site24x7 alert that is raised based on the criteria you define.
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Benefits
- Immediate Event Triggering: As soon as a new event is detected in Site24x7, a new ticket is created in SysAid.
- Criteria-Based triggering: You can trigger the creation of tickets only for the events that meet a specific, defined criteria set by the user.
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Use Cases
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Ticket creation
Create a new SysAid ticket when a new alert in Site247 is generated.
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