Skype for Business
Contact users via Skype video-calling application directly from a service record.
Free
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Overview
Seamlessly access Skype functionality from within a SysAid service record and initiate Skype sessions with users, with just one click.
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Main Features
- Allows chat or video sessions with users for clearer communication
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Benefits
- Ability to chat or speak face-to-face with users to best understand their needs
Google Chat
Receive Google chat notifications for new tickets that meet a defined criteria.
SysAid for Teams (Microsoft Teams)
Employees can create and update tickets from within Microsoft Teams. Admins can seamlessly initiate Microsoft Teams chats and conversations from within a SysAid ticket.
Jira Software – Cloud Service
Easily create and link Jira Issues to SysAid service records, and view all the information from within SysAid.
