Skype for Business
Contact users via Skype video-calling application directly from a service record.
Free
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Overview
Seamlessly access Skype functionality from within a SysAid service record and initiate Skype sessions with users, with just one click.
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Main Features
- Allows chat or video sessions with users for clearer communication
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Benefits
- Ability to chat or speak face-to-face with users to best understand their needs
Google Chat
Receive Google chat notifications for new tickets that meet a defined criteria.
SysAid for Teams (Microsoft Teams)
Employees can create and update tickets from within Microsoft Teams. Admins can seamlessly initiate Microsoft Teams chats and conversations from within a SysAid ticket.
Asset Warranty
This Integration allows you to track Asset Warranty information directly in SysAid, so you can manage it efficiently, perform proactive maintenance and reduce the risk of human error.
Jira Software – Cloud Service
Easily create and link Jira Issues to SysAid service records, and view all the information from within SysAid.
