Slack
Receive slack notifications for new tickets that meet a defined criteria
Free
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Overview
Stay up to date in dedicated Slack channels to make sure you are aware of the important incoming tickets that matter to you. Setup this integration to receive slack notifications for new tickets that meet a defined criteria.
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Main Features
- Slack Notifications: The integration allows users to receive notifications in dedicated Slack channels for new tickets created in SysAid.
- Criteria-Based Notifications: Notifications are sent for tickets that meet a specific, defined criteria set by the user.
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Benefits
- Timely Awareness: By receiving immediate notifications in Slack, users can stay up to date with important incoming tickets, ensuring they can respond promptly.
- Prioritized Information: Criteria-based notifications ensure that only relevant and important tickets are highlighted, allowing for better prioritization and management of tasks
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Use Cases
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Slack notifications
Receive slack notifications for new tickets that meet a defined criteria
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Skype for Business
Contact users via Skype video-calling application directly from a service record.
Asset Warranty
This Integration allows you to track Asset Warranty information directly in SysAid, so you can manage it efficiently, perform proactive maintenance and reduce the risk of human error.
Google Chat
Receive Google chat notifications for new tickets that meet a defined criteria.
