SolarWinds
Automatically generate, update, and close SysAid tickets based on alerts that SolarWinds detects on a given asset in your network.
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Overview
Generate, update, and close SysAid tickets based on various monitoring events in SolarWinds.
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Main Features
- Generate tickets in SysAid based on SolarWinds alerts
- Automatically updates and closes tickets
- Creates assets for entities in SolarWinds that trigger alerts
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Benefits
- Real-time SolarWinds monitoring within SysAid
- View all the monitoring information for your network in SysAid
SysAid for Teams (Microsoft Teams)
Employees can create and update tickets from within Microsoft Teams. Admins can seamlessly initiate Microsoft Teams chats and conversations from within a SysAid ticket.
Mobile for On-Premises
Create, view, add notes, see history, even add attachments across all active incidents and requests – directly from your mobile device.
Nagios
Automatically generate, update, and close SysAid tickets based on events that Nagios detects on a given host or service in your network.
Google Apps User Repository
Easily and automatically sync SysAid user management with Google Apps users.
