Subscribe/Mentions Activities
Turn a ticket into a “feed” to automatically keep admins up-to-date on relevant ticket updates.
Let's Talk
Get set up in no time
Thanks for submitting this request. Your Customer Success Manager will contact you soon to get you set up with this integration.
Shopping Cart
Boost your user satisfaction and self-service adoption by providing an amazing online marketplace experience. The shopping cart will display pricing, quantity, and images of the items.
Emoji Survey
Make your CSAT surveys satisfying! Use emoji-based surveys to gain more responses and provide a more visually appealing experience.
Omni Panel
Gain greater efficiency by bringing all communications (notes, attachments, activities, chats, and links) into a single location, in an easy-to-read chronological table.
Watcher Feature – Basic
Subscribe end users to other users’ tickets, freeing up admin time spent on manual notifications. Also advantageous for users, so they can keep tabs on tickets that a colleague opened and CC’d them.
