Trello
Display SysAid tickets in Trello boards.
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Overview
SysAid’s integration with Trello allows admins to populate their Trello boards with data from tickets created in SysAid.
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Main Features
- Automatically generate new Trello cards for each SR that meets defined criteria.
- Set up different configurations for multiple Trello boards.
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Benefits
- Allow admin to track SysAid data in Trello without taking the time to enter it manually.
- Organize and share your SysAid data with all those who have access to your Trello boards.
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Use Cases
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Ticket display
Display SysAid tickets in Trello boards
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Google Chat
Receive Google chat notifications for new tickets that meet a defined criteria.
Skype for Business
Contact users via Skype video-calling application directly from a service record.
SysAid for Teams (Microsoft Teams)
Employees can create and update tickets from within Microsoft Teams. Admins can seamlessly initiate Microsoft Teams chats and conversations from within a SysAid ticket.
Jira Software – Cloud Service
Easily create and link Jira Issues to SysAid service records, and view all the information from within SysAid.
