Watcher Feature – Advanced
Take your ticket 'subscriptions' to the next level. Include every ticket detail your users ever wanted to know.
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OneLogin User Repository
Easily and automatically sync SysAid user management with OneLogin Active Directory.
Emoji Survey
Make your CSAT surveys satisfying! Use emoji-based surveys to gain more responses and provide a more visually appealing experience.
Dynamic Due Dates
Track what matters. Don’t let your end users destroy your time to resolution. Track the net time it takes your administrators to resolve a ticket, without including end-user delays.
