Receive a Whatsapp notifications for new tickets that meet a defined criteria.
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Overview
Stay up to date to make sure you are aware of the important incoming tickets that matter to you. Setup this integration to receive Whatsapp notifications for new tickets that meet a defined criteria.
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Main Features
- Whatsapp notifications: The integration allows users to receive notifications in Whatsapp for new tickets created in SysAid.
- Criteria-Based Notifications: Notifications are sent for tickets that meet a specific, defined criteria set by the user.
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Benefits
- Timely Awareness: By receiving immediate notifications in Whatsapp, users can stay up to date with important incoming tickets, ensuring they can respond promptly.
- Prioritized Information: Criteria-based notifications ensure that only relevant and important tickets are highlighted, allowing for better prioritization and management of tasks.
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Use Cases
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Notifications
Receive a Whatsapp notifications for new tickets that meet a defined criteria.
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Google Chat
Receive Google chat notifications for new tickets that meet a defined criteria.
SysAid for Teams (Microsoft Teams)
Employees can create and update tickets from within Microsoft Teams. Admins can seamlessly initiate Microsoft Teams chats and conversations from within a SysAid ticket.
Asset Warranty
This Integration allows you to track Asset Warranty information directly in SysAid, so you can manage it efficiently, perform proactive maintenance and reduce the risk of human error.
