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Whatsapp

Receive a Whatsapp notifications for new tickets that meet a defined criteria.

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Version

Available from SysAid 24.2.30
Sysaid edition

SysAid ITSM
Price

Free
Delivery

Via Zapier template

Overview

Stay up to date to make sure you are aware of the important incoming tickets that matter to you. Setup this integration to receive Whatsapp notifications for new tickets that meet a defined criteria.
Main Features
- Whatsapp notifications: The integration allows users to receive notifications in Whatsapp for new tickets created in SysAid.
- Criteria-Based Notifications: Notifications are sent for tickets that meet a specific, defined criteria set by the user.
Benefits
- Timely Awareness: By receiving immediate notifications in Whatsapp, users can stay up to date with important incoming tickets, ensuring they can respond promptly.
- Prioritized Information: Criteria-based notifications ensure that only relevant and important tickets are highlighted, allowing for better prioritization and management of tasks.
- Use Cases
  - Notifications
    
    Receive a Whatsapp notifications for new tickets that meet a defined criteria.

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