SysAid is officially certified as an ITIL 4 Accredited Tool Vendor by PeopleCert!

To learn more about PeopleCert, and our process of becoming ITIL4 Accredited, click here.

A PeopleCert badge with the ITIL4 logo, indicating the status of "Accredited Tool Vendor" at the Silver level. The top left corner notes "7 Practices. - SysAid

We’re Proud to be Certified for

Incident Management
Problem Management
Measurement & Reporting Management
IT Asset Management
Service Request Management
Change Enablement
Service Configuration Management

About PeopleCert

PeopleCert is a global leader in certification, pioneering best practice solutions, frameworks, and certifications for both professionals and corporations.

Operating in over 200 countries and territories, PeopleCert has earned the trust of 50,000 companies, including 82% of the Fortune 500, and 800 government organizations. Recognized as the single authoritative source of best practice leadership and guidance in IT & Digital Transformation, Project Management, Business, and Language skills, PeopleCert sets the standard for industry excellence.

As the IP owners of ITIL, the globally recognized framework for ITSM, PeopleCert provides a definitive stamp of approval backed by decades of expertise.

SysAid’s CEO, Avi Kedmi, shares

A man with short, dark hair and a trimmed beard wearing a green sweater poses against a plain grey background. - SysAid

At SysAid, we’re proud to offer IT Service Management tools that not only align with ITIL best practices but also meet the rigorous standards set by PeopleCert’s ITIL Tool Vendor Accreditation. This accreditation reaffirms our commitment to delivering top-notch software solutions backed by certified professionals, ensuring our customers receive best-in-class tools for their IT needs.

Independent Software Assessment

To ensure objectivity and reliability, our software is assessed by independent organizations called Accredited Tool Vendor Assessors (ATVAs). These assessors adhere to strict guidelines to maintain impartiality.

ATVAs must be completely independent from software vendors and development companies within the IT management sector. They cannot assess software for clients they also serve as implementation partners. Additionally, they must have a team of qualified IT professionals, including at least one Certified PeopleCert Software Assessor.

These requirements guarantee that our software evaluations are conducted fairly and accurately.

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