SysAid Copilot Named a Winner of the 2024 Generative AI Product of the Year Award
Toronto, Canada – [October 21, 2024] – SysAid today announced that its innovative IT service management (ITSM) solution, SysAid Copilot, has been named a winner of the 2024 Generative AI Product of the Year Award by global media company TMC, alongside well-known brands and public companies.
SysAid Copilot: Revolutionizing ITSM with Generative AI
“This award is a significant milestone for SysAid,” says Avi Kedmi, CEO of SysAid. “It validates our dedication to leveraging generative AI to revolutionize ITSM and deliver exceptional value to our customers. By combining cutting-edge AI technology with our deep understanding of service management, we’ve created a solution that empowers organizations to streamline operations, improve efficiency, and enhance customer satisfaction.”
SysAid Copilot leverages generative AI to automate tasks, answer employee queries, and accelerate issue resolution. This translates to a more streamlined and efficient workday for employees, allowing them to focus on core tasks while boosting overall organizational productivity.
TMC Recognizes SysAid’s Commitment to Innovation
“We are honored to recognize SysAid with a 2024 Generative AI Product of the Year Award for its commitment to customer value and innovation,” said Rich Tehrani, CEO, TMC. “SysAid Copilot has demonstrably excelled in utilizing generative AI to solve business problems and improve efficiency.”
About SysAid
SysAid empowers organizations to unleash their potential by putting AI to work for them. Built on the experience of thousands of customers and millions of users, SysAid’s conversational AI automates tasks, manages employee requests, and accelerates issue resolution. With over 5,000 customers across 140 countries, SysAid partners with businesses of all sizes to unlock their true potential. Learn more at www.sysaid.com
About TMC
TMC provides valuable insights to technology buyers through its editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC for branding, thought leadership, and lead generation. Learn more at www.tmcnet.com
Media Contacts
SysAid: Sarah Libi – sarah.libi@sysaid.com
TMC: Michelle Connolly – mconnolly@tmcnet.com
