SysAid is recognized as a 2023 Gartner Peer Insights™ Customers’ Choice for IT Service Management Platforms for Midsize Enterprise

The Gartner Peer Insights™ Customers’ Choice Distinction Is Based on Feedback and Ratings From End-User Professionals Who Have Experience With the Product or Service

Toronto, Canada — April 2nd, 2023 — SysAid, a leading provider of IT Service Management Platforms, is excited to share that they were named a Midsize Enterprise Customers’ Choice in the 2023 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Platforms. Gartner defines Midsize Enterprise as 50M – 1B USD.

“Being recognized as a 2023 Customers’ Choice for IT Service Management Platforms is for us a reflection of our commitment to delivering a world-class product with an outstanding customer experience to support it,” said Sarah Lahav, CEO of SysAid. “We will continue to innovate to meet the needs of our customers and are grateful for the feedback they share with us on Gartner Peer Insights”.

About Gartner Peer Insights
Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets. For more information, please visit www.gartner.com/reviews/home.
Gartner, Voice of the Customer for IT Service Management Platforms, Peer Contributors, 24 March 2023

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About SysAid

SysAid is a service automation company that provides software for IT teams to control all aspects of service management. From ticket sorting through workflows that eliminate the need for manual repetitive tasks, and empowerment of users to resolve common IT issues. SysAid service automation enables faster service, lighter workloads and a smoother experience for agents and users alike. And beyond IT, wherever there is a service—from HR to Procurement—SysAid makes things run smarter. With over 5,000 customers, SysAid partners with organizations ranging from small businesses to Fortune 500 enterprises across 140 countries. For more information, please visit www.sysaid.com