On-Premises

Increase Your Control of IT Services with an On-Premises IT Solution

Leverage a highly customizable and configurable ITSM solution that has all
the essentials you need to manage your IT tasks, within a single workspace.

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SysAid is designed for the hybrid digital workspace, where end users can contact IT services
from wherever they are. With SysAid On-Premises you install the software on local servers.
It keeps your data local, and you have full control over the application and the data.

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Install SysAid in minutes using an easy installation wizard

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A built-in database is included; SysAid also supports Microsoft SQL, and MySQL

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Available on Windows and Linux OS

Wondering if on-premises is right for you?

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You will need to install the software on your servers and are responsible for managing both the servers and the software. This includes SysAid upgrades, hardware maintenance, operating system maintenance, and security patches.

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There are 4 releases a year, whereas with SysAid Cloud, upgrades are automatically deployed every 2 weeks.

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You will have full control over the application, however, with a heavy investment in both time and resources.

Logo of north york general hospital featuring a graphic of interlocking blue and gold squares next to the hospital name in bold, dark text.

“A proactive IS approach supported by SysAid on-premises saves North York General Hospital over $180K and returns 6,600 staff hours to patient care every year.”

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