On-demand webinar

How ITIL 4 Can Help You Get Closer to Your Customers

Four teal, bird-shaped toys symbolize SysAid’s ITSM solutions with diverse feature designs for efficient service desk management. - SysAid

watch the webinar

We value your privacy. Check out our Privacy Policy for more information. You can customize or opt-out of all marketing communications at any time.

Speaker:

Man in a suit, symbolizing efficient service, reflecting SysAid's ITSM solutions for streamlined Service Desk operations. - SysAid
Stuart Rance ITSM authority and ITIL author

Have you heard? ITIL 4 just emerged. How do you know if it’s worthwhile?

Let’s take you up close and personal with the help of Stuart Rance, an ITIL 4 author, who will explain how the new version of ITIL builds on the success of ITIL V3, and why this new version supports a heightened focus on creating value for customers.

Topics in this webinar include:

  1. The 4 dimensions of service management (it’s not just about processes)
  2. The updated continual improvement model
  3. The new ITIL architecture focused on the creation of value
  4. ITIL practices, and how they differ from processes

We respect your privacy. By continuing to use our site, you agree to our privacy policy.

SysAid Reviews
SysAid Reviews
Trustpilot