Spectrum Health’s IT Blossoms with SysAid’s ITIL-Aligned Tools

Sam Miller, Manager of IT Operations @Spectrum HCP

A Maine-based Spectrum Healthcare Partners is a multispecialty physician group focused on delivering high-quality care.

Spectrum HCP was sold on SysAid’s built-in ITIL-aligned capabilities that helped their IT team meet SLAs, reduce Mean Time to Resolve and optimize their inventory.