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Gen AI Under The Hood – Lessons Learned From 7,000 Active SysAid Copilot Users

Gen AI, AI: What’s the difference? What are the operational challenges of implementing these technologies in ITSM? You’re not the only one asking these questions. So, we’re going to take you “under the hood” of SysAid Copilot, the next-gen solution transforming IT Service Management (ITSM). We’ll dive into the architecture and technology of the platform, delivering a remarkable 35% boost in productivity.

Understand Gen AI’s Role: Gain a deep analysis of Gen AI technologies in the hype cycle and their implications for your IT strategy.

Learn from Your Peers: Discover how over 120 active customers are using SysAid Copilot, with actionable insights to enhance your own IT environment.

Hear Success Stories: Learn valuable lessons from a customer’s deployment experience, including key do’s and don’ts.

Operational Challenges: A deep dive into the key challenges faced by IT leaders today and how GenAI is delivering tangible improvements

Engage Directly with Experts: Join a live Q&A session where SysAid experts will address your specific questions.

Preview Future Innovations: Get an exclusive look at SysAid’s upcoming roadmap features tailored to meet your business’s evolving needs.

Meet the Speakers

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A man with short brown hair, glasses, and a neutral expression wearing a grey t-shirt, standing against a plain grey background. - SysAid
A man with short gray hair and a slightly receding hairline is wearing a dark collared shirt and posing in front of a plain gray background. - SysAid

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