Mastering IT Service Desk Excellence with Gen AI

Graphic with a bird, the text "GenAI," and a headline: "Stop Firefighting, Start Thriving: Mastering IT Service Desk Excellence with GenAI" on a green background. - SysAid

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Stop Firefighting, Start Thriving: Mastering IT Service Desk Excellence with Gen AI

Join our upcoming webinar to learn how SysAid Copilot’s AI Chatbot for Agents can transform your IT service desk overnight.

  • See a live demo! See how our AI Chatbot can help agents identify high-priority tickets, get issue summaries in a flash, and access solutions tailored to your organization’s data.
  • Panel Discussion: Join YouTube star David Rodriguez and Andre Gayle, IT Manager at Isratech Jamaica Limited, as they discuss how GenAI enables proactive service delivery.
  • ITIL Maturity: Discover how GenAI streamlines processes, giving you the concrete insights needed for proactive service improvement and ITIL maturity.
  • Real-World Success Stories: Hear how Isratech Jamaica Limited achieved smoother service delivery and optimized resources with SysAid Copilot.

Meet the Speakers

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Stephan Meyer Director, Global Enterprise Sales | SysAid
Portrait of a smiling woman with curly hair wearing a white blouse, set against a plain light background.
Hilly Noy Senior Product Manager | SysAid
A man with a short haircut and a goatee, wearing a green shirt, smiles slightly in front of a plain grey background. - SysAid
Andre Gayle IT Manager | Isratech Jamaica Limited
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David Rodriguez IT YouTuber Star & Owner | SysAdmin Tutorials channel

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