The AI Revolution in ITSM: A Mega-Trend You Can’t Ignore

 

Check out the Mega-Trends in ITSM Report

Meet the Speakers

A middle-aged man with stubble, wearing a green sweater over a checkered shirt, poses against a gray background, giving a subtle smile.
Avi Kedmi Chief Executive Officer | SysAid
Jeff Rumburg - CEO, MetricsNet, industry thought leader
Jeff Rumburg Chief Executive Officer | MetricNet
Professional headshot of a smiling woman with curly hair, wearing a black blazer and white top, against a gray background.
Gal Tvila Director of Customer Success | SysAid

Navigating Mega Trends in ITSM: A Data-Driven Discussion

Curious about the top tech trends shaping the age of AI? We’ve surveyed over 1200 IT professionals to bring you the insights you need to stay ahead.

Join our upcoming webinar, where you’ll be the first to see the results of SysAid’s annual customer survey and hear about the latest ITSM trends from SysAid’s CEO, Avi Kedmi and industry thought leader, Jeff Rumburg.

Here’s what we’ll cover:

  • The primary goals IT leaders are aiming to achieve this year and the obstacles in their path.
  • The growing importance of AI in enhancing the service experience.
  • Actionable strategies to overcome key challenges and achieve your IT goals.
  • A live demo of SysAid Copilot, a powerful generative AI tool seamlessly integrated into your service management.

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