Case Study: A New Approach to IT Service in an Old City

SysAid SMART 2023
VIRTUAL CUSTOMER CONFERENCE

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Meet the Speaker:

Portrait of a middle-aged man wearing glasses, a white shirt, and a striped tie with a gray suit jacket, smiling against a gray background.

Case Study: A New Approach to IT Service in an Old City

Nathan Gleed, Customer Support Representative at the City of St. George, will share his experience of implementing SysAid within the fastest-growing municipality in the United States. During this presentation, he will navigate through the challenges encountered as a result of their remarkable expansion and unveil the process of selecting their new ITSM and ITAM tool, highlighting why SysAid was the best solution for their needs.

You will also gain insights into their role as a SysAid Design Partner and catch a glimpse of their visionary plans for the future. Don’t miss this opportunity to explore the convergence of innovation and municipal growth through the eyes of a seasoned professional.

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