It’s All About Experience: How Generative AI Transforms Service Management

Hilly Noy, Product Manager at SysAid, explores how SysAid’s Generative AI Chatbot is reshaping Service Management and redefining the way we interact with technology on a day-to-day basis. Hilly will be joined by one of our Generative AI Design Partner leaders, Arnie Singer, Director of IT Operations at Workcare, for a fireside chat, and together they will take a deep look into how this new technology is perceived, adopted, and even challenged, by the end-users.