Video Knowledge Base

Check out the series of video tutorials to help you make the most out of SysAid.

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All Analytics Asset Management Integrations/Add-Ons Knowledge Base Mobile Monitoring Network Discovery Password Services Self-Service Portal Service Center Service Desk Service Orchestration Workflow
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How to setup LDAP intgration
Screenshot 2024-03-27 131055

How to setup SysAid Copilot
welcome-to-ssp

Welcome to the Self-Service Portal
Building a Story in BI Analytics

Building a Story in BI Analytics
Knowledge Base

Knowledge Base
Workflow Designer

Workflow Designer
Discovering Assets Via WMI Scan

Discovering Assets Via WMI Scan
Using Jira Integration

Using Jira Integration
automate-joe-demos-onboarding-create-user-start-stop-printer

Automate Joe: Automating Onboarding
Using SysAid’s Power BI Extract

Using SysAid’s Power BI Extract
SysAid Mobile

SysAid Mobile
Service Center’s Onboarding Wizard

Service Center’s Onboarding Wizard
Creating Service Catalog Category Pointer Reference Items

Creating Service Catalog Category Pointer Reference Items
SysAid’s Chromebook add-on

SysAid’s Chromebook Add-On
Switching-from-EUP-to-SSP

Switching from EUP to SSP
Service Catalog

Service Catalog
automate-joe-demos-onboarding-create-user-start-stop-printer

Automate Joe Demos: Onboarding; Create User; Start/Stop Printer; and More
Workflow Designer demos VPN access provisioning licenses onboarding

Workflow Designer Demos: VPN Access; Provisioning Licenses; Onboarding
Setting up Jira Integration

Setting Up Jira Integration
Patch Management

Patch Management
Initiating a TeamViewer Embedded Session

Initiating a TeamViewer Embedded Session
Setting Up SolarWinds Integration for Enhanced Monitoring

Setting Up SolarWinds Integration for Enhanced Monitoring
Deploying the Agent via the RDS

Deploying the Agent via the RDS
Installing the RDS

Installing the RDS
Setting Up Agent Deployment Plans

Setting Up Agent Deployment Plans
Defining Agent Settings

Defining Agent Settings
credential management

Credentials Management
Using Password Self-Service

Using Password Self-Service
Merging SRs

Merging SRs
Accessing Password Services with an SMS Code

Accessing Password Services with an SMS Code
Rearranging Widgets in the Self-Service Portal

Rearranging Widgets in the Self-Service Portal
Customizing a Report’s Cover Page, Header, and Footer

Customizing a Report’s Cover Page, Header, and Footer
Scheduling a Report

Scheduling a Report
Setting a Bookmark in BI Analytics

Setting a Bookmark in BI Analytics
Formatting Your Charts in BI Analytics 2

Formatting Your Charts in BI Analytics
my reports

My Reports
creating reports

Creating Reports
BI Analytics

BI Analytics
vid2

Submitting a Ticket with a Video Attachment, Featuring the F11 Hotkey 

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