SysAid-author-Avi Kedmi

Avi Kedmi

CEO

ABOUT

Avi Kedmi is Chief Executive Officer at SysAid. A seasoned leader in the tech industry, Avi brings over a decade of executive leadership experience to his role at SysAid. His journey in the tech industry includes the founding of his own startup, which specialized in developing machine learning technology, and was acquired in 2012 by LivePerson.

At LivePerson Avi played a pivotal role in leading multiple departments across the company and spearheaded the company’s growth, transforming it into a global leader in digital customer engagement.

Avi holds an MBA from the Kellogg-Recanati Program and a bachelor’s degree in computer science from Reichman University.

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July 9th, 2024

Debunking Generative AI Myths in ITSM: It’s Time to Rethink

Gen AI is a trending topic, but many of us are still figuring out how it fits into our daily routines in ITSM.

Image with the text "Myths vs Facts: Gen AI Edition," a small bird graphic, and a green background, perfect for evaluating AI in ITSM contexts. - SysAid

804 Views

|

July 9th, 2024

Debunking Generative AI Myths in ITSM: It’s Time to Rethink

Gen AI is a trending topic, but many of us are still figuring out how it fits into our daily routines in ITSM.

Image with the text "Myths vs Facts: Gen AI Edition," a small bird graphic, and a green background, perfect for evaluating AI in ITSM contexts. - SysAid
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