Unlock the Value of SysAid Cloud With AWS

Seamlessly Manage and Scale Your IT Services on the Cloud

 

UPGRADE YOUR ON-PREM SYSTEM

Relax, It’s Easier Than You Think

Upgrading your On-Prem system doesn’t have to be a daunting task. Safely migrate your IT applications from SysAid On-Prem to SysAid Cloud, by leveraging best practices and resources from AWS, with the confidence that they’ll be highly available, protected against all security threats, and satisfy all your enterprise demands.

Meet compliance obligations

Easily keep up with the latest ITIL compliant frameworks. Let your cloud-based ITSM service provider manage, own, and deliver best practices required to satisfy all compliance guidelines.

Improved security standards

SysAid’s partnership with AWS ensures that your company can operate on one secure, robust platform, enabling far more governance and proven solutions for safe, streamlined testing and improved security at every level.

Regular version updates

By moving to the Cloud, you ensure that your servers are always up-to-date with bi-weekly version updates. This means you’ll not only catch up to technology, you will stay one step ahead of the game.

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Improved support services

SysAid’s highly-skilled Cloud IT experts have the ability to better support your team because we control the infrastructure. You can leave maintenance and upkeep to us with our managed service offering.

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Accelerate your growth

A cloud-based ITSM solution will ensure that you can easily scale up and allow the software to grow as your organization’s needs grow. Integrate your infrastructure, standard APIs, and security with other systems easily.

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Free up resources

You no longer need to worry about power requirements, space considerations, expensive computer hardware, or software updates. Eliminate all unnecessary hardware or rigid On-Prem assets.

How SysAid Will Help Accelerate your Digital Transformation

As part of the AWS Workload Migration Program, SysAid ensures that On-Prem customers can seamlessly migrate to the Cloud to further their business goals, accelerate their Cloud journey, and enhance their digital transformation.

Benefits of the AWS Workload Migration Program

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Customers can learn from dedicated AWS industry experts
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AWS-validated migration processes reduce any risk
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AWS solution architects work after migration to ensure Cloud security and operations are optimized
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Rapid Cloud adoption leads to faster time-to-value
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Transparency into the process with a detailed migration roadmap for applications and workloads
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Frequently Asked Questions

How does the process work?

Based on AWS best practices, we’ve divided the process into two main stages – the sandbox and production environment. You upload your data over the weekend, and get access to the Cloud environment on Monday. You’ll also have a kick-off call with our migration teams to learn more information about the detailed process to meet all your specific organizational needs.

What is the cost involved?

We have segmented the pricing based on customer types. We have built new pricing and packaging that makes the switch to Cloud a worthwhile choice. Usually the cost for maintaining On-Prem is significantly higher as compared to Cloud. Meet with your CSM to calculate the actual Total Cost of Ownership (TCO) for making the switch to the Cloud.

What is the downtime going to be like?

We work closely with all our customers to make sure that the downtime is minimal. In most cases, we do the migration over the weekend – the system goes down on Friday and comes up on Monday morning.

How much time would it take?

It mostly depends on the client’s database size, but the migration usually happens over the weekend. From our end, we can have it up and running within two weeks (one weekend for the sandbox and another to test the production environment), depending on clients’ UAT needs.

What effort is involved on my end during the migration process?

We’ve worked hard to make sure that the process is smooth and seamless for our customers. You will back up the database first, upload the data and test it during the sandbox and production environment, all the while being supported by SysAid experts.

What happens to my On-Prem after I move to the Cloud?

Your On-Prem server is not shut down initially. We will make sure that everything is working smoothly on the Cloud environment, and once that is confirmed it can be shut down. You can repurpose it for other IT needs.

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“Working hand-in-hand with AWS to ensure that best practices are in place for migrating customers to the Cloud, we are able to address the main concerns that all organizations have when they make this change, namely around security, data integrity, and possible inconvenience.”

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